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Our staff come from all corners of the world, helping us deliver our promise of 24/7 support and near instant support ticket response times. Our owner is the leader in hosting space innovation and crucial part of that is the teamwork that goes into each and every project.
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Our new ticketing system is just one part of an even bigger programme of changes to our services which has seen us upgrade our infrastructure in Singapore, with Hong Kong upgrades coming soon. We’ve also introduced a new and improved website, improvements to make invoicing more accurate and streamlined, an overhaul of our templates, improved firewall settings and more.